✈️ Vietnam eVisa denied after payment – Reasons & what to do next

🧭 1. Understanding the Problem

Every week, many travelers find their Vietnam eVisa denied after payment — even when everything seems fine.
This situation can be stressful, especially when your flight is approaching.

If your eVisa was rejected or “no record found” after submission, don’t panic.
Here’s a complete guide from VietnamVisaEasy to help you understand why it happens, how to reapply quickly, and how to secure approval before departure.

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⚠️ 2. Common Reasons Why Your Vietnam eVisa Was Denied

Here are the most frequent causes of eVisa rejection from the Vietnam Immigration Department:

✅ Incorrect or mismatched details
– Passport number, nationality, or date of birth doesn’t match uploaded photo or scanned passport.

✅ Low-quality or blurry photo
– Face photo not clear, background not white, or file size/format invalid (.HEIC from iPhones).

✅ Expired passport
– Passport must be valid for at least 6 months beyond your intended arrival date.

✅ Blacklisted or past visa violations
– Travelers who overstayed or violated visa terms in the past may face rejection.

✅ Duplicate submissions
– Submitting multiple eVisa forms using the same passport at once may cause auto-rejection.

✅ Technical system error
– The Vietnam government eVisa system sometimes experiences data loss or maintenance delays.

✅ Weekend or public holiday delays
– Immigration offices only operate Monday–Friday, excluding public holidays.

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🔍 3. How to Verify the Real Reason for Rejection

If you received a “Visa Denied” or “No Record Found” message, follow these steps:

1️⃣ Check your email from the government or agency for rejection notice.
2️⃣ Verify your Application ID on the official eVisa website or through your agent.
3️⃣ Compare all details with your passport (name, number, DOB, nationality).
4️⃣ Contact VietnamVisaEasy support – our team can confirm the official rejection reason directly with immigration officers within minutes.

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⚡ 4. What to Do After Your eVisa Is Denied

If you still need to travel soon, you can reapply immediately.
VietnamVisaEasy offers urgent re-submission handled directly with the Immigration Department.

Here’s how we help you get approval fast:
✅ Review and correct all previous mistakes.
✅ Submit a new application under urgent priority.
✅ Communicate directly with immigration officers.
✅ Provide confirmation & approval PDF via email or WhatsApp.
✅ Optional: Support letter for airport check-in if time is tight.

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💰 5. Updated Processing Options (2025)

💬 All fees include government charges + service support fee.
If your request fails due to system or internal issues, you’ll get a 100% refund.

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🤝 6. Why Choose VietnamVisaEasy

VietnamVisaEasy has been trusted since 2012 by thousands of travelers worldwide.
Here’s why:

🌐 Officially registered & recognized visa service provider.
👩‍💼 Direct coordination with the Vietnam Immigration Department.
⚡ Fastest approval — from 1 hour to same day.
💬 Real-time WhatsApp support 24/7.
🔒 100% money-back guarantee for failed applications.
🌍 Transparent pricing — no hidden fees or extra charges.
⭐ Thousands of positive reviews on Trustpilot & Tripadvisor.

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💸 7. VietnamVisaEasy Refund Guarantee

We are confident in our service, but if your eVisa cannot be issued due to internal or system issues:

✅ Full refund of the service fee.
✅ No extra deduction or delay.
✅ Immediate support to reapply or issue an alternative visa-on-arrival letter.

Your trust and your flight matter most — that’s our priority.

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🧳 8. Real Experiences from Travelers

⭐ “I paid for my eVisa but got rejected. VietnamVisaEasy checked my file and helped me reapply. I received approval within 2 hours!” – Emily, UK

⭐ “I had a typo in my passport number. The team fixed everything and got my visa issued the same day.” – Raj, India

⭐ “Reliable, honest, and fast. They even refunded me when my initial submission failed due to system downtime.” – Thomas, Canada

🌍 You can check real reviews on:
– Trustpilot
– Tripadvisor

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🧠 9. Pro Tips to Avoid Future Visa Denials

💡 Apply at least 10 days before your flight.
💡 Use JPEG or PNG files only (avoid .HEIC).
💡 Make sure your passport is valid for 6+ months.
💡 Don’t submit multiple applications at once.
💡 Double-check all details before payment.
💡 Use a trusted agency like VietnamVisaEasy for direct immigration handling.

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📞 10. Frequently Asked Questions (FAQs)

1️⃣ Why was my Vietnam eVisa denied after payment?
👉 Most rejections occur due to blurry passport photos, mismatched information, or prior visa violations.

2️⃣ Can I reapply after my eVisa was rejected?
✅ Yes. You can reapply immediately with corrected details. VietnamVisaEasy helps resubmit and get approval within 1–24 hours.

3️⃣ Will I get a refund from the Vietnam government if my visa is denied?
❌ No, the government fee is non-refundable. But VietnamVisaEasy refunds the service fee if the denial is caused by application errors from our side.

4️⃣ How long does it take to get a new eVisa after rejection?
🕓 Processing time depends on the selected option: from 1 hour (185 USD) to 6 days (45 USD).

5️⃣ What documents do I need to reapply for a Vietnam eVisa?
📋 A valid passport (6+ months), clear face photo, and flight details for urgent applications.

6️⃣ What if I already booked my flight but visa got denied?
✈️ Contact VietnamVisaEasy immediately. Our urgent team can submit a new application and get approval within hours.

7️⃣ Can I still enter Vietnam with a visa-on-arrival if my eVisa was denied?
🔄 Not automatically. You must hold an official approval letter. VietnamVisaEasy can issue one urgently for boarding.

8️⃣ How do I know the real reason my eVisa was rejected?
🧐 VietnamVisaEasy can confirm directly with immigration and explain the reason with next steps.

9️⃣ What should I do if I suspect a system error?
💡 Take a screenshot and contact our support. We’ll verify your status and resubmit quickly.

🔟 How can VietnamVisaEasy ensure fast approval after rejection?
⚡ We work directly with immigration officers, ensuring priority handling and real-time updates — guaranteed or full refund.

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🚀 11. Get Approval Fast – Before Your Flight

If your Vietnam eVisa was denied after payment, don’t wait.
👉 Contact VietnamVisaEasy now to reapply and secure your visa within hours.

📞 Hotline: +84 947 754 252
📧 Email: support@vietnamvisaeasy.com
🌐 Website: www.vietnamvisaeasy.com

Apply Now for Your Urgent Vietnam Visa (1 Hour)